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Security & Privacy Policy

We take the security of our customer's financial and personal information very seriously. This page documents what we do to protect your important data from being discovered by third parties and also the lengths we go to to make online purchasing secure.

Shopping online with us is as safe as shopping in a store or over the phone. Our site uses the highest level of encryption possible to make sure that your details are safe while being passed between you and us.

If you pay using a credit or debit card the transaction is carried out on our behalf by one of the world's leading e-commerce financial transaction handlers. Your credit card details are never stored by us and our staff have no access to your sensitive payment details.

As additional security our online payment transactions use the CVV2 number (the last three digits on the signature strip of your credit or debit card) to guard against card fraud.

 

Privacy Policy

We take your data seriously at FR Cathcart Ltd, and handle it responsibly. We will never pass data to a third party unless it is absolutely necessary for the completion of your order. The visualsoft platform ensures we only have access to data needed to complete your order, and is only handled as intended.

All paper counterparts to orders such as packing slips are shredded after use, and are responsibly disposed of. 

If you'd like data removed or amended, you need only contact us and we'll make the necessary changes as a priority.

We do not send unsolicited marketing or advertising campaigns to our customers, so we'll make sure that if you hear from us, it's because you want to.